Privacy Policy

Introduction

Welcome to KnowBudy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and protect your personal information when you use our AI-powered educational platform.

Information We Collect

Personal Information

• Name and email address (when you sign up or sign in with Google)
• Mobile phone number (when you sign in with a WhatsApp code)
• Profile picture (if you sign in with Google)
• Account credentials (encrypted passwords for email/password sign-up)

Usage Information

• Chat conversations with AI assistants
• Photos, voice recordings and documents you choose to share in a chat (camera, microphone and file access are only used when you tap to use them)
• Study materials and notes you create or upload
• Learning preferences and study patterns
• Device information and IP addresses
• Usage analytics and interaction data

How We Use Your Information

• To provide and improve our AI-powered educational services
• To personalize your learning experience
• To communicate with you about your account and updates
• To analyze and improve platform performance
• To train and improve our AI models (in an anonymized manner)
• To ensure platform security and prevent fraud

Data Storage and Security

We use industry-standard security measures to protect your data:

• All data is encrypted in transit using SSL/TLS
• Passwords are hashed using secure cryptographic algorithms
• Data is stored on secure cloud infrastructure (Supabase)
• Regular security audits and updates
• Access controls and authentication mechanisms

Third-Party Services

We use the following third-party services:

• Google OAuth: For secure authentication (Google sign-in)
• Supabase: For secure data storage and authentication
• OpenAI/Anthropic: For AI-powered educational features
• Exotel: To deliver sign-in codes over WhatsApp or SMS
• Firebase (Google): For Google sign-in, push notifications and crash reports
• Mixpanel: For product usage analytics

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing
• Object to certain data processing activities

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently delete your personal information within 30 days, except where required by law to retain certain records. You can delete your account in the app under Settings, or by following the steps on our account deletion page.

Children's Privacy

Our service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our platform. Continued use of KnowBudy after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: